Terms and conditions

Last updated: February 28, 2026

Welcome to BrittanyShuck.com. These Terms of Service (“Terms”) govern your access to and use of this website and any services provided by Brittany Shuck Designs, LLC (“Company,” “we,” “us,” or “our”), including the CRO Tasting Menu, CRO Roast, fractional services, and related conversion rate optimization, strategy, and design services.

By accessing this website or purchasing our services, you agree to these Terms. If you do not agree, please do not use this website or purchase our services.

1. Website Use

This website and its contents are owned and operated by Brittany Shuck Designs, LLC.

You may access and use this website for lawful purposes only.

You agree not to:

  • use the website for unlawful purposes
  • attempt to gain unauthorized access to systems or data
  • copy, reproduce, distribute, or exploit any website content without written permission

All website content, including but not limited to text, graphics, design frameworks, audit methodologies, and materials, is protected by intellectual property laws.

2. Description of Services

We provide conversion rate optimization audit, strategy, and design services, including but not limited to:

  • CRO Tasting Menu
  • CRO Roast
  • strategic website audits
  • visual redesign concepts and mockups
  • prioritization roadmaps
  • fractional CRO and design services

These services are diagnostic and strategic in nature.

Deliverables are intended to provide expert analysis, recommendations, and strategic direction.

3. No Implementation Included for Audit Services

The CRO Tasting Menu and CRO Roast are audit-only services.

Deliverables may include visual redesign concepts, mockups, and recommendations. These are provided for strategic and illustrative purposes only.

Implementation, development, coding, or execution of redesigns is not included.

You are solely responsible for implementing any recommendations.

Implementation services, if offered, require a separate agreement.

4. No Revision or Feedback Period During Production

The CRO Tasting Menu and CRO Roast are productized services with a clearly defined scope.

They do not include revision cycles, redesign requests, or ongoing feedback during the production phase.

After delivery, you may submit clarification questions for up to fourteen (14) days.

Additional revisions, redesigns, or implementation support require a separate engagement.

5. No Guarantee of Results

Conversion rate optimization involves numerous variables that are outside of our control.

We do not guarantee any specific results, including but not limited to:

  • increased conversion rates
  • increased revenue
  • increased sales
  • increased leads
  • improved performance metrics

Results depend on a multitude of factors, including but not limited to:

  • traffic volume and quality
  • product-market fit
  • offer strength and clarity
  • pricing and positioning
  • brand trust and reputation
  • implementation accuracy and execution
  • marketing channels
  • audience behavior
  • technical performance
  • competitive landscape

You acknowledge that success depends on proper implementation and external factors beyond our control, and results will vary.

6. Timeline and Client Responsibilities

Audit timelines begin only after:

  • full payment has been received, and
  • all required onboarding information has been submitted

Delays in providing required information may delay delivery timelines.

Delivery timelines are estimates and not guarantees.

You are responsible for providing accurate and complete information necessary to perform the audit.

7. Payment and Refund Policy

Due to the strategic, intellectual, and custom nature of these services, all sales are final.

Refunds are not available once work has begun.

By purchasing, you acknowledge and agree to this refund policy.

8. Intellectual Property and License

Upon full payment, you are granted a non-exclusive, non-transferable license to use the deliverables for your business.

You may implement the recommendations internally or with third parties.

Brittany Shuck Designs, LLC retains ownership of all original methodologies, processes, frameworks, and underlying intellectual property.

We reserve the right to display non-confidential portions of the work for portfolio, marketing, and educational purposes.

Confidential information will not be shared publicly.

9. Fractional and Ongoing Services

Fractional, consulting, or ongoing services differ from productized audit services.

These services may include collaborative work, implementation guidance, ongoing optimization, and recurring deliverables.

Specific scope, timelines, and terms for fractional services will be defined separately and agreed upon in writing prior to the start of such services.

Purchase of a CRO Audit Report or CRO Roast does not create an ongoing service relationship.

10. Limitation of Liability

To the fullest extent permitted by law, Brittany Shuck Designs, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our total liability shall not exceed the amount paid for the service.

We are not responsible for any business losses, lost profits, lost revenue, or lost opportunities resulting from the use or implementation of our recommendations.

11. No Warranties

All services and deliverables are provided “as is” without warranties of any kind, express or implied.

We make no warranties regarding performance, results, or outcomes.

12. Privacy

Your use of this website and services is also governed by our Privacy Policy.

We respect your privacy and will not sell your personal information.

13. Modifications

We reserve the right to update these Terms at any time.

Updated Terms will be posted on this page with a revised date.

Continued use of the website or services constitutes acceptance of updated Terms.

14. Governing Law

These Terms shall be governed by the laws of the State of California.

15. Contact Information

If you have questions regarding these Terms, please contact:

Brittany Shuck Designs, LLC
hello@brittanyshuck.com
San Jose, California